Frequently Asked Questions

1. What is your minimum order quantity (MOQ)?

Our standard MOQ is 100 pieces per model. Mixed models are accepted — you can order multiple models as long as the total reaches 100 pieces.

2. Do you offer OEM services?

Yes. We support OEM custom design — we can produce sinks with your brand logo, custom packaging, and tailored specifications.

3. What surface finishes are available?

Available finishes depend on the model. Standard options include satin (brushed), Pearl Electring, and Nano coating. Please confirm your preferred finish before ordering.

4. What are your trade terms and payment methods?

Trade terms: EXW (Foshan) or FOB (Foshan/Shenzhen/Guangzhou). Payment: T/T (30% deposit, 70% before shipment).

5. What is the lead time?

Typically 25—35 days after order confirmation and deposit receipt, depending on order volume and production schedule.

6. Where is your factory located?

Our factory is in Shunde District, Foshan City, Guangdong Province, China — a major manufacturing hub for kitchen and bath products.

7. Can I get samples before placing a bulk order?

Yes, we can provide samples. Sample cost and shipping terms are discussed on a case-by-case basis. Please contact us for details.

8. What shipping methods do you use?

We ship by sea freight (FCL or LCL). We can work with your nominated forwarder or recommend reliable logistics partners.

9. Do you provide after-sales support?

Yes. We offer after-sales support for product quality issues. Please contact us within 7 days of receiving your shipment if you encounter any problems.

10. How can I get a quotation?

Send your inquiry through our Contact Us page with your model preferences, quantity, and target port. We typically respond within 24 hours on business days.